You might encounter the following type of error:

!connection failed xx.xx.xxx.xxx – connection timed out
!connectio:error 0
PORT xxx,xxx,x,x,x,xxx
500 Illegal PORT command
!Failed “port”
!Retrieve of folder listing failed (0)

Let take a look at how to resolve the error, connection timeout error through FTP on cPanel servers !!

Resolve:

WHM

 1. Login to the WHM.

 2. Find, FTP Server Selection.

 3. Now, change the FTP server to Pure-FTPD and save it.

 SSH

 1. Once done with WHM, goto ssh &login as root.

 2. Now, open the pure-ftp conf file /etc/pure-ftpd.conf.

 3. Locate the FTP port no { used one}

4. Also, discover the “PassivePortRange” and append the port range.

for eg :

 PassivePortRange 35000 50000

 5. Save and quit

  Now goto csf(firewall) config file, add the ftp port along with the passive port range

 eg : 

 # Allow incoming TCP ports

TCP_IN = "20,21,22,25,53,80,110,143,443,465,587,993,995,2030,2031,30000:50000,6666"

  Restart csf & Pure-ftpd

 

That is it, enjoy!

 

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