You might encounter the following type of error:
!connection failed xx.xx.xxx.xxx – connection timed out
!connectio:error 0
PORT xxx,xxx,x,x,x,xxx
500 Illegal PORT command
!Failed “port”
!Retrieve of folder listing failed (0)
Let take a look at how to resolve the error, connection timeout error through FTP on cPanel servers !!
Resolve:
WHM
1. Login to the WHM.
2. Find, FTP Server Selection.
3. Now, change the FTP server to Pure-FTPD and save it.
SSH
1. Once done with WHM, goto ssh &login as root.
2. Now, open the pure-ftp conf file /etc/pure-ftpd.conf.
3. Locate the FTP port no { used one}
4. Also, discover the “PassivePortRange” and append the port range.
for eg :
PassivePortRange 35000 50000
5. Save and quit
Now goto csf(firewall) config file, add the ftp port along with the passive port range
eg :
# Allow incoming TCP ports
TCP_IN = "20,21,22,25,53,80,110,143,443,465,587,993,995,2030,2031,30000:50000,6666"
Restart csf & Pure-ftpd
That is it, enjoy!