GOautodial is the next-generation open-source omnichannel contact centre suite. Built from the ground up using established open source technologies.
Major Features:
Predictive, preview and manual dialing + inbound IVR and ACD
Customer Relationship Manager (CRM)
Ticketing system (under development)
Instant messaging (under development)
Social media (under development)
Other Features:
Call Management
Campaign Management
Call Recording & Voice Log Storage
Lead Management
Supervisor Management
Team Management
We will show you how to install Goautodial From Scratch on CentOS 7 based server. Let's now check the steps involved in installing Goautodial on a CentOS 7 server.
First, login into your server as root, and let's start by updating your system.
yum update -y yum install -y nano wget yum groupinstall -y "Development Tools"
Install the Goautodial yum repository
cd /etc/yum.repos.d/
wget http://downloads2.goautodial.org/centos/7/goautodial.repo
Install MariaDB 10 PHP 7, Asterisk 13, Kamailio 5, RTPengine and other dependencies
yum install MariaDB-server MariaDB-devel php70w-mysql php70w-mcrypt php70w-devel php70w-mbstring php70w-common php70w-xml php70w-pear php70w-cli php70w-imap php70w-fpm php70w-gd php70w-opcache php70w-pdo php70w-process php70w php70w-intl php70w-pear.noarch php70w-xmlrpc asterisk-mysql-13.17.2-vici.el7.centos.x86_64 asterisk-perl-0.08-2.go.x86_64 asterisk-voicemail-plain-13.17.2-vici.el7.centos.x86_64 asterisk-devel-13.17.2-vici.el7.centos.x86_64 asterisk-voicemail-13.17.2-vici.el7.centos.x86_64 asterisk-alsa-13.17.2-vici.el7.centos.x86_64 asterisk-sip-13.17.2-vici.el7.centos.x86_64 asterisk-13.17.2-vici.el7.centos.x86_64 asterisk-dahdi-13.17.2-vici.el7.centos.x86_64 asterisk-iax2-13.17.2-vici.el7.centos.x86_64 asterisk-mp3-13.17.2-vici.el7.centos.x86_64 kamailio-tls kamailio kamailio-mysql kamailio-ims kamailio-utils kamailio-websocket kamailio-json perl-Math-Round perl-Net-Server perl-File-Touch perl-Sys-RunAlone perl-Switch perl-Time-Local ngcp-rtpengine ngcp-rtpengine-kernel ngcp-rtpengine-dkms dkms dahdi-linux dahdi-linux-devel kernel-devel perl-Crypt-Eksblowfish perl-DBI perl-DBD-mysql perl-Net-Telnet lame httpd mod_ssl screen crontabs mailx net-tools glibc.i686
Enable EPEL repository
yum install -y epel-release yum install perl-Crypt-Eksblowfish perl-Sys-RunAlone
Edit /etc/yum.conf:
nano /etc/yum.conf
Append to the bottom:
exclude=dahdi-tools*
Note: there's an asterisk (*) at the end of the line above. It's not a typo error.
This will avoid dahdi-tools package conflict with the EPEL repo.
yum update
Enable at system startup and start the service
systemctl enable php-fpm systemctl enable httpd systemctl enable mariadb systemctl enable kamailio systemctl enable ngcp-rtpengine
Disable firewalld (IMPORTANT!)
systemctl stop firewalld systemctl disable firewalld
We're using Iptables (customize /etc/sysconfig/iptables if needed)
Create missing Kamailio runtime directory
mkdir /var/run/kamailio
chown kamailio /var/run/kamailio
Install GOautodial
yum -y install goautodial-ce
cd /usr/src/goautodial
./install.sh
Install CPAN
yum install -y cpan
cpan install Net::Server
cpan install Asterisk::AGI
Configure RTPengine
nano /etc/rtpengine/rtpengine.conf
Change 123.234.345.456 to your public IP address
### a single interface: interface = 123.234.345.456
Configure Kamailio
nano /etc/kamailio/kamailio.cfg
Change 10.10.100.19 to your public IP address
/* add local domain aliases */
alias="10.10.100.19"
#!substdef "!MY_IP_ADDR!10.10.100.19!g"
listen=udp:10.10.100.19:5060
Crontab Entries
Check if the entry is applied.
crontab -l
If its blank run command and apply entries below
crontab -e
### recording mixing/compressing/ftping scripts 0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl #0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_mix.pl --MIX #0,3,6,9,12,15,18,21,24,27,30,33,36,39,42,45,48,51,54,57 * * * * /usr/share/astguiclient/AST_CRON_audio_1_move_VDonly.pl 1,4,7,10,13,16,19,22,25,28,31,34,37,40,43,46,49,52,55,58 * * * * /usr/share/astguiclient/AST_CRON_audio_2_compress.pl --MP3 #2,5,8,11,14,17,20,23,26,29,32,35,38,41,44,47,50,53,56,59 * * * * /usr/share/astguiclient/AST_CRON_audio_3_ftp.pl --MP3 ### keepalive script for astguiclient processes * * * * * /usr/share/astguiclient/ADMIN_keepalive_ALL.pl ### kill Hangup script for Asterisk updaters * * * * * /usr/share/astguiclient/AST_manager_kill_hung_congested.pl ### updater for voicemail * * * * * /usr/share/astguiclient/AST_vm_update.pl ### updater for conference validator * * * * * /usr/share/astguiclient/AST_conf_update.pl ### flush queue DB table every hour for entries older than 1 hour 11 * * * * /usr/share/astguiclient/AST_flush_DBqueue.pl -q ### fix the vicidial_agent_log once every hour and the full day run at night 33 * * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl 50 0 * * * /usr/share/astguiclient/AST_cleanup_agent_log.pl --last-24hours ### updater for VICIDIAL hopper * * * * * /usr/share/astguiclient/AST_VDhopper.pl -q ### adjust the GMT offset for the leads in the vicidial_list table 1 1 * * * /usr/share/astguiclient/ADMIN_adjust_GMTnow_on_leads.pl --debug ### reset several temporary-info tables in the database 2 1 * * * /usr/share/astguiclient/AST_reset_mysql_vars.pl ### optimize the database tables within the asterisk database 3 1 * * * /usr/share/astguiclient/AST_DB_optimize.pl ## adjust time on the server with ntp 30 * * * * /usr/sbin/ntpdate -u pool.ntp.org 2>/dev/null 1>&2 ### VICIDIAL agent time log weekly and daily summary report generation #2 0 * * 0 /usr/share/astguiclient/AST_agent_week.pl #22 0 * * * /usr/share/astguiclient/AST_agent_day.pl ### VICIDIAL campaign export scripts (OPTIONAL) #32 0 * * * /usr/share/astguiclient/AST_VDsales_export.pl #42 0 * * * /usr/share/astguiclient/AST_sourceID_summary_export.pl ### remove old ORIG recordings more than 2 days old 24 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE/ORIG/ -maxdepth 2 -type f -mtime +2 -print | xargs rm -f ### remove all recordings more than 6 months old 30 0 * * * /usr/bin/find /var/spool/asterisk/monitorDONE/ -maxdepth 2 -type f -mtime +180 -print | xargs rm -f ### roll logs monthly on high-volume dialing systems #30 1 1 * * /usr/share/astguiclient/ADMIN_archive_log_tables.pl ### remove old vicidial logs and asterisk logs more than 2 days old 28 0 * * * /usr/bin/find /var/log/astguiclient -maxdepth 1 -type f -mtime +2 -print | xargs rm -f 29 0 * * * /usr/bin/find /var/log/asterisk -maxdepth 3 -type f -mtime +2 -print | xargs rm -f 30 0 * * * /usr/bin/find / -maxdepth 1 -name "screenlog.0*" -mtime +4 -print | xargs rm -f
Reboot your server (very important!)
reboot
Update GOautodial web application
cd /var/www/html git config --global user.email "root@localhost" git stash git pull
cd /var/www/html/goAPIv2 git stash git pull
Access your GOautodial application (Google Chrome is recommended:
https://IPADDRESS User: goadmin Pass: G0autodial2018
Notes:
The default port Kamailio: 5060/UDP
The default port Asterisk 5070/UDP
